Frequently Asked Questions
Everything you need to know about your Array shopping experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. Since our collections feature varied silhouettes, we recommend checking the individual garment specs to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small flat-rate shipping fee.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express 2-day shipping is available at checkout for urgent orders.
Are your garments ethically produced?
At Array, we prioritize transparency. We partner exclusively with fair-trade certified factories and use sustainable materials like organic cotton and recycled polyester whenever possible.
How should I care for my Array pieces?
To maintain the longevity of your clothing, we recommend washing in cold water and laying flat to dry. Specific care instructions can be found on the interior label of every garment.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.